News for 'customer experience'

Tighter norms, rising compliance failures driving scrutiny for startups

Tighter norms, rising compliance failures driving scrutiny for startups

Rediff.com24 Apr 2025

Anmol Singh Jaggi and Puneet Singh Jaggi, once hailed as rising stars in India's clean energy sector, are now facing serious regulatory action.

Messi's India return set to break records

Messi's India return set to break records

Rediff.com26 Mar 2025

Argentine football legend Lionel Messi will return to India in October to play an exhibition match in Kerala.

Ikea India shuts its Mumbai City store, might open another in Pune

Ikea India shuts its Mumbai City store, might open another in Pune

Rediff.com23 Feb 2024

Furniture retailer Ikea India on Thursday said it will shut down its store in Mumbai's R City Mall by the middle of this year and explore omnichannel formats in the city. The store at R City Mall, which is spread across 72,000 sq ft, opened in June 2022 to test the viability of small-format stores. The company's plan to shut down the store illustrates the concerns surrounding the viability of running a small-format store, given the rising rentals.

BYD's Sealion price reveal on Feb 17, rollout on March 7

BYD's Sealion price reveal on Feb 17, rollout on March 7

Rediff.com22 Jan 2025

Chinese electric carmaker BYD is focusing on launching vehicles in the Rs 25-45 lakh price range in India even as it continues to evaluate customer preferences and demand in more affordable segments, its Head of Electric Passenger Vehicles in India Rajeev Chauhan told Business Standard.

They're Hip, They're Young And They Love Fashion

They're Hip, They're Young And They Love Fashion

Rediff.com21 Apr 2025

These fashion-forward youngsters are redefining style.

Tech disrupting traditional industries, warn biz leaders

Tech disrupting traditional industries, warn biz leaders

Rediff.com13 Feb 2025

Technology is rapidly reshaping industries that have long been rooted in tradition, driving a wave of innovation that is transforming everything from finance, banking, steel to manufacturing.

Trent's net profit jumps 34% in Q3

Trent's net profit jumps 34% in Q3

Rediff.com6 Feb 2025

Tata group retail firm Trent Ltd reported a 34 percent increase in consolidated net profit to Rs 496.54 crore in the December quarter, helped by the expansion of the store network and increase in attractive value propositions. The company's consolidated revenue from operations grew 34.32 per cent to Rs 4,656.56 crore during the quarter under review. Trent is also pursuing store portfolio optimization, which involves upgrading or consolidating smaller footprint stores with newer stores in more attractive micro markets.

Real estate players deploy AI, plug into AR and VR tech to boost sales

Real estate players deploy AI, plug into AR and VR tech to boost sales

Rediff.com16 Jan 2024

Buying one's dream home requires planning, funds, and these days, putting on an AI-enabled virtual reality (VR) headset. Realtors are increasingly providing customers an immersive experience, courtesy generative artificial intelligence (GenAI), mixed reality, and metaverse. For realty consultancy Anarock group, AI and machine learning (ML) are enabling predictive market analysis, facilitating virtual property tours, and improving property management through predictive maintenance.

Audi shrugs off last year, plans to step on the gas

Audi shrugs off last year, plans to step on the gas

Rediff.com21 Feb 2025

Audi plans to focus the Indian market, including deepening market penetration and increasing sales volume.

How To Make Banks Treat Customers Fairly

How To Make Banks Treat Customers Fairly

Rediff.com10 Apr 2023

Nobody is held accountable for lapses, no matter how badly it affects the person or business whose accounts are frozen. Nor is there compensation for losses. Most people get to know their accounts are blocked only when a cheque bounces, points out Debashis Basu.

Frederick Forsyth Made Us Think About The World's Fault Lines

Frederick Forsyth Made Us Think About The World's Fault Lines

Rediff.com10 Jun 2025

He was a storyteller who made me feel the pulse of history, the stakes of human ambition, and the thrill of a well-told tale. Prem Panicker recalls his debt to Frederick Forsyth, who passed away on Monday.

'Only You Can Be Your Light'

'Only You Can Be Your Light'

Rediff.com20 Jun 2025

'Listen to the voice in your head and keep your inner sanctum safe.'

The little-known BluSmart founder

The little-known BluSmart founder

Rediff.com1 May 2025

As the Jaggi brothers - Anmol Singh Jaggi and Puneet Singh Jaggi - find themselves at the heart of the financial mismanagement in the Gensol-BluSmart saga, attention on the third BluSmart co-founder, Punit K Goyal, has taken a notably different turn.

10 Job Skills That Will Be In Demand In 2025

10 Job Skills That Will Be In Demand In 2025

Rediff.com27 Dec 2024

Skills like social media, e-mail marketing, SEO (search engine optimisation) and PPC (pay per click) will be essential in 2025, says Sachin Alug, CEO, NLB Services.

'Yes Bank has solved the asset quality problem'

'Yes Bank has solved the asset quality problem'

Rediff.com17 May 2025

'Now we have one of the best asset qualities in the industry.'

Air India passenger finds blade-like object in flight meal, airline apologises

Air India passenger finds blade-like object in flight meal, airline apologises

Rediff.com17 Jun 2024

The airline had initiated a probe after the passenger posted on X that there was a blade-like metal object in the meal.

Eicher enters 2-3.5 tonne segment with electric SCV

Eicher enters 2-3.5 tonne segment with electric SCV

Rediff.com22 Jan 2025

The Eicher Pro X is assembled on an all-women assembly line.

'Oracle Was Little Late To Cloud Game'

'Oracle Was Little Late To Cloud Game'

Rediff.com26 Feb 2025

'We also realised that locking customers to our Cloud was not fair to them.'

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Rediff.com16 Jan 2025

Reliance Industries Ltd on Thursday reported a 7.4 per cent rise in its December quarter net profit, as its retail business rebounded and telecom earnings rose. Its consolidated net profit of Rs 18,540 crore, or Rs 13.70 per share, in October-December - the third quarter of April 2024 to March 2025 fiscal (FY25) - compared to Rs 17,265 crore, or Rs 12.76 a share, in the same period a year back, according to a stock exchange filing by the company.

Maruti, Tatas' Plans To Boost Car Sales

Maruti, Tatas' Plans To Boost Car Sales

Rediff.com21 Oct 2024

'The customer is fast changing, and she demands newer experiences that wealth can buy.'

'We are trying and creating solutions for SME segment'

'We are trying and creating solutions for SME segment'

Rediff.com20 Jul 2024

'The pricing model will be different. The product will be different.'

'PSB is exploring digital lending solutions'

'PSB is exploring digital lending solutions'

Rediff.com5 Feb 2025

'We plan to launch new initiatives, including cash flow-based lending, to ensure borrowers are not burdened and can access funds more quickly.'

Automakers On Luxury Top Gear To Woo Buyers

Automakers On Luxury Top Gear To Woo Buyers

Rediff.com30 Oct 2024

Armed with swanky showrooms, decked with plush fixtures, and offering indulgences such as high-end perfumes and customisable accessories, BMW, Mercedes, Audi are rolling out the red carpet for the well-heeled.

MF Platforms Faulted for Selloff Delay

MF Platforms Faulted for Selloff Delay

Rediff.com7 Jun 2024

Several investors wanting to invest in mutual fund schemes, amid the selloff in the market on Tuesday, were left in the lurch as online MF investment platforms failed to execute the transactions on time.

US judge stops Indian student's deportation weeks before graduation

US judge stops Indian student's deportation weeks before graduation

Rediff.com16 Apr 2025

Krish Lal Isserdasani is an engineering student at the University of Wisconsin-Madison, the Milwaukee Journal Sentinel reported.

A battle of wits on cards as RCB take on DC

A battle of wits on cards as RCB take on DC

Rediff.com9 Apr 2025

But the hosts will be a confident group as star batter Virat Kohli made a return to run-making ways after an all too brief blip.

How HUL plans to serve the customers of tomorrow

How HUL plans to serve the customers of tomorrow

Rediff.com11 Dec 2023

Hindustan Unilever (HUL)'s decision to split its beauty and personal care division and place a renewed focus on digital has been driven by its aim to serve the consumer of tomorrow, say analysts and brand experts. HUL managing director and chief executive officer Rohit Jawa is looking to make the company 'future ready', and while these bets are not for the short-term, they will eventually pay off as the Indian consumer is young and digital friendly, they add. "Rohit Jawa comes with digital experience and he is preparing to steer HUL into serving the future consumer who is more digital friendly," said Sachin Bobade, vice-president at brokerage firm Dolat Capital.

Strong Q2 performance, growth outlook drive gains for Info Edge stock

Strong Q2 performance, growth outlook drive gains for Info Edge stock

Rediff.com30 Nov 2024

The stock of online classified major Info Edge (India) was up over 6 per cent on Friday on expectations of demand improvement for Indian IT companies. Strong revenue growth prospects for each of its online verticals - including recruitment, matrimony, real estate, education, and upside from its holdings in companies such as Zomato - had prompted Goldman Sachs to upgrade the stock. Info Edge's standalone revenue grew 10.6 per cent year on year (Y-o-Y) in Q2FY25, beating consensus. 99acres (+16.9 per cent Y-o-Y) and Jeevansathi (+33 per cent Y-o-Y) were drivers of growth while recruitment grew 8.5 per cent Y-o-Y.

She Finds Jobs For Army Wives

She Finds Jobs For Army Wives

Rediff.com24 Feb 2025

'We are running this initiative to find good job opportunities for military wives, which should be remote because then they can stay with their husbands and be part of the corporate world,' Supriya Parashar tells Prasanna D Zore/Rediff.com.

History in Minutes: When Dr Ambedkar Was Denied Water

History in Minutes: When Dr Ambedkar Was Denied Water

Rediff.com14 Apr 2025

On the 134th birth anniversary of the chief architect of the Indian Constitution, Utkarsh Mishra revisits three incidents from Dr B R Ambedkar's life that lay bare the deeply entrenched nature of caste prejudice.

Infosys to lay groundwork for LIC's digital transformation

Infosys to lay groundwork for LIC's digital transformation

Rediff.com17 Sep 2024

State-owned Life Insurance Corporation (LIC) announced on Monday that it had signed up tech giant Infosys to develop a next-generation digital platform that will act as the foundation for new high-value business applications, such as customer and sales super apps, portals, and digital branches. The financial terms of the deal remain undisclosed. The tie-up with Infosys is part of LIC's "long-drawn" strategy, said a senior executive of India's biggest insurer, who noted that the IT giant "won the bid to develop the next-generation platform through a request for proposal (RFP) process".

Djokovic's AO heartbreak: Will he return next year?

Djokovic's AO heartbreak: Will he return next year?

Rediff.com27 Jan 2025

Djokovic took aim at his critics the day after his exit from the tournament, posting photos of an MRI scan of the injury on social media and Tiley was certain the Serb had done everything possible to be ready for the semi-final.

Lab Or Natural? What Diamond Would You Prefer?

Lab Or Natural? What Diamond Would You Prefer?

Rediff.com12 Dec 2024

Suddenly, the legendary advertising line -- a diamond is forever -- is losing its shine.

Tata Digital unveils leaner A-team under CEO Tahilyani

Tata Digital unveils leaner A-team under CEO Tahilyani

Rediff.com21 May 2024

After weeks of organisational shakeup, Tata Digital's new chief executive Naveen Tahilyani has come up with a revamped executive team for the Neu super app. Tahilyani announced his A-team in an internal mail to employees. The focus of the rejig has been to streamline the structure of the leadership and make the firm nimble and business focused.

Kuldeep vs Noor: Spin battle set to explode in Chennai

Kuldeep vs Noor: Spin battle set to explode in Chennai

Rediff.com4 Apr 2025

The upcoming Indian Premier League (IPL) match between Chennai Super Kings (CSK) and Delhi Capitals (DC) in Chennai promises a captivating battle between wrist spinners Kuldeep Yadav and Noor Ahmad. Both bowlers are known for their artistry and ability to control the middle overs.

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Rediff.com21 Jun 2023

Amazon customers can now use their Rs 2,000 notes to top up their Amazon Pay balances during cash-on-delivery orders, as it offers a doorstep solution to ease the stress of exchanging such currency. Customers can deposit cash of up to Rs 50,000 per month, including notes of Rs 2,000 denomination, Amazon said. The cash load at doorstep service by Amazon Pay is helping consumers convert high-value notes for digital transactions.

Firm & focused! Vaibhav reaps rewards of sowing early

Firm & focused! Vaibhav reaps rewards of sowing early

Rediff.com20 Apr 2025

Rise of Suryavanshi: Facing 600 balls-a-day from age of 10 to playing 150km throwdowns

Infy founder's son to launch E2W at Bharat Mobility

Infy founder's son to launch E2W at Bharat Mobility

Rediff.com14 Jan 2025

Numeros Motors is also planning to come up with a passenger vehicle four-wheeler or a three-wheeler by 2027.

Self-belief brings Axar renewed success

Self-belief brings Axar renewed success

Rediff.com3 Mar 2025

Axar also patted fellow spinner Varun Chakravarthy (5/42) for coming up with a match-winning spell.