News for 'customer experience'

The Teen Who Built A Tax Education Game

The Teen Who Built A Tax Education Game

Rediff.com5 Aug 2025

Manas Sood, a Class 12 student from the Delhi Public School, has distributed 2,650 boxes of Tax City Education and empowered over 12,000 students from 52 schools across India. His aim? To help young Indians understand taxes and become financially literate.

M&M, Adani Total Energies join hands to set up EV charging infra

M&M, Adani Total Energies join hands to set up EV charging infra

Rediff.com21 Mar 2024

Mahindra & Mahindra on Thursday said it has tied up with a unit of Adani Total Gas to establish electric vehicle charging infrastructure across the country. The auto major and Adani Total Energies E-Mobility Ltd (ATEL) have inked a memorandum of understanding (MoU) in this regard. The MoU sets a roadmap for the creation of an expansive EV charging infrastructure across the country, it added.

Govt holds safety review after Air India crash, flight disruptions

Govt holds safety review after Air India crash, flight disruptions

Rediff.com20 Jun 2025

The ministry also said it remains committed to full transparency relating to the ongoing investigation and will follow all mandated protocols and norms in the larger interest of the highest standards of passenger Safety and convenience.

'We want to grow better than industry, mindful of biz quality'

'We want to grow better than industry, mindful of biz quality'

Rediff.com3 Jan 2025

'Health and motor insurance will continue to be our two most important segments'

AC prices likely to go up by 4-5% due to component shortages

AC prices likely to go up by 4-5% due to component shortages

Rediff.com18 Mar 2025

As temperatures shoot up this month signalling an early onset of summer, sales of air conditioners (AC) are set to increase, with companies expected to hike the prices of ACs by 4-5 per cent due to component shortages. Leading players like Haier and Bluestar and suppliers like EPack Durables have raised their production capacities to meet the 25-30 per cent rise in demand expected in the coming months.

Rare earth inventories may run dry by mid-July

Rare earth inventories may run dry by mid-July

Rediff.com13 Jun 2025

Inventories of rare earth magnets used in critical automotive components - particularly electric vehicle (EV) traction motors and power steering systems - could run dry by mid-July this year, according to rating agency Icra.

Why 500,000 Indians Visited Vietnam

Why 500,000 Indians Visited Vietnam

Rediff.com3 Jul 2025

Stunning landscapes, natural beauty, clean beaches, cultural wealth, mouth-watering food, shopping options, safety for solo travellers, warm hospitality, easy visas, and connectivity make Vietnam a must-visit destination, discovers Ramesh Menon.

'We're the largest gig worker employer in country'

'We're the largest gig worker employer in country'

Rediff.com25 Jun 2025

'Today, we have 2 million active drivers earning through our platform every month.'

Hailstorm horror: IndiGo pilot's request to use Pak airspace rejected

Hailstorm horror: IndiGo pilot's request to use Pak airspace rejected

Rediff.com22 May 2025

An IndiGo flight from Delhi to Srinagar encountered severe turbulence after a sudden hailstorm. The pilot requested permission from Lahore Air Traffic Control to use Pakistani airspace to avoid the turbulence, but the request was rejected. The flight, carrying over 220 passengers, including Trinamool Congress MPs, landed safely at Srinagar Airport. The incident is being investigated by the Directorate General of Civil Aviation (DGCA).

What fintechs must do to scale up presence of e

What fintechs must do to scale up presence of e

Rediff.com24 Feb 2025

Non-banking entities such as fintech firms will have to tap into use cases beyond peer-to-peer (P2P) and peer-to-merchant (P2M) transactions to scale up the presence of the retail version of the central bank digital currency (CBDC), which is also known as the e, said industry players. These use cases will enable programmable transactions across domains, including the government's direct benefit transfer (DBT) schemes, with subsidies restricted to specific purposes such as food coupons, hospital bills, fertilisers, pesticides, and cross-border remittances.

RCB's Suyash thrives on clarity and team support

RCB's Suyash thrives on clarity and team support

Rediff.com30 May 2025

'My coaches gave me just one role, which is to hit the stumps, whether I bowl legbreak, googly, flipper or any other variation.'

Terrorism Premiums To Drop 15% From April 1

Terrorism Premiums To Drop 15% From April 1

Rediff.com31 Mar 2025

'India has not faced a major terrorism loss since the Mumbai terrorist attacks in 2008.'

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

Lava dials up ambitions for smart wearables market

Lava dials up ambitions for smart wearables market

Rediff.com20 Aug 2024

With the recent launch of smartwatches, home-grown smartphone maker Lava is looking to secure a strong foothold in the Indian wearables market. The company aims to capture up to 20 per cent of this segment over the next few years, according to a senior executive.

Realty firms eye revenue upside, portfolio diversification from data centre boom

Realty firms eye revenue upside, portfolio diversification from data centre boom

Rediff.com24 Jun 2025

Data centres are increasingly becoming a key part of the real estate landscape, as reality firms - with rich expertise in land acquisition, construction and dealing with government approvals - are seeing them as opportunities to build long-term assets with continuous revenue flow.

What Tech Risks Will the World Face in 2025?

What Tech Risks Will the World Face in 2025?

Rediff.com12 Feb 2025

While advancements in biotechnology hold immense promise for health and innovation, they also come with significant risks if misused.

After 15 months, RBI allows AmEx to acquire new credit card customers

After 15 months, RBI allows AmEx to acquire new credit card customers

Rediff.com25 Aug 2022

The Reserve Bank of India has on Wednesday lifted the ban on new customer acquisition by American Express which was imposed with effect from May 2021 due to non-compliance with local data storage norms. "In view of the satisfactory compliance demonstrated by American Express Banking Corp. with the Reserve Bank of India (RBI) circular dated April 6, 2018, on Storage of Payment System Data, the restrictions imposed, vide order dated April 23, 2021, on onboarding of new domestic customers have been lifted with immediate effect," RBI said. Similar bans were imposed on Diners Club International and Mastercard previously.

Illegal online betting growing fast in India

Illegal online betting growing fast in India

Rediff.com2 Jun 2025

Lacking basic safeguards and regulations, India is fast emerging as a hub for illegal online betting and gambling market, with the top 15 such unauthorised platforms logging an alarming over 5.4 billion visits in FY25, according to a report by public policy think-tank on consumer sovereignty.

Royal Enfield announces 1st assembly unit in Bangladesh

Royal Enfield announces 1st assembly unit in Bangladesh

Rediff.com23 Oct 2024

Indian motorcycle maker Royal Enfield on Tuesday announced starting a manufacturing unit and a showroom in Bangladesh, marking a major industrial development in the neighbouring country where the former prime minister Sheikh Hasina fled in August after weeks-long protests against her. The manufacturing facility in Chauddagram in Cumilla district is Royal Enfield's sixth outside India and besides the one in Tamil Nadu. Royal Enfield, the global leader in the mid-size motorcycle segment, has set up the facility in collaboration with IFAD Motors.

Cold coffee: Starbucks sacks CEO Laxman Narasimhan

Cold coffee: Starbucks sacks CEO Laxman Narasimhan

Rediff.com13 Aug 2024

In a surprise move, struggling multinational coffee chain Starbucks on Tuesday announced the appointment of Brian Niccol as chairman and chief executive officer replacing Indian-origin CEO Laxman Narasimhan who is stepping down.

Honda Motorcycle and Scooter launches Activa in electric avatar

Honda Motorcycle and Scooter launches Activa in electric avatar

Rediff.com27 Nov 2024

Honda Motorcycle and Scooter India (HMSI) on Wednesday forayed into the fast-growing domestic electric mobility market with the introduction of e-scooters, ACTIVA e: and QC1, with swappable and fixed batteries. With this, the Japanese two-wheeler maker will now be competing with other legacy players such as Bajaj Auto, Hero MotoCorp, TVS Group as well as pure EV players like Ather and Ola, who already have a good presence in the segment, which is growing at 34 per cent year-on-year.

Banita Looks Stunning At SAG Awards

Banita Looks Stunning At SAG Awards

Rediff.com25 Feb 2025

Banita Sandhu attended the Screen Actors Guild Awards on Sunday, February 23, at the Shrine auditorium in Los Angeles.

Costao Review: Dynamic Nawaz

Costao Review: Dynamic Nawaz

Rediff.com30 Apr 2025

Sejal Shah's flatly-narrated timeline would probably serve better as a documentary, observes Sukanya Verma.

Ikea India shuts its Mumbai City store, might open another in Pune

Ikea India shuts its Mumbai City store, might open another in Pune

Rediff.com23 Feb 2024

Furniture retailer Ikea India on Thursday said it will shut down its store in Mumbai's R City Mall by the middle of this year and explore omnichannel formats in the city. The store at R City Mall, which is spread across 72,000 sq ft, opened in June 2022 to test the viability of small-format stores. The company's plan to shut down the store illustrates the concerns surrounding the viability of running a small-format store, given the rising rentals.

From warehouses to local stores: Ola Electric shifts gear

From warehouses to local stores: Ola Electric shifts gear

Rediff.com30 Apr 2025

Amid the ongoing controversy in Maharashtra over Ola Electric stores operating without a trade certificate, sources at the Bengaluru-based electric two-wheeler manufacturer said the company is currently transitioning from a centralised warehouse model to a retail-focused approach. They emphasized that Ola Electric is ensuring all regulatory compliances are being met during this shift.

How To Make Banks Treat Customers Fairly

How To Make Banks Treat Customers Fairly

Rediff.com10 Apr 2023

Nobody is held accountable for lapses, no matter how badly it affects the person or business whose accounts are frozen. Nor is there compensation for losses. Most people get to know their accounts are blocked only when a cheque bounces, points out Debashis Basu.

Real estate players deploy AI, plug into AR and VR tech to boost sales

Real estate players deploy AI, plug into AR and VR tech to boost sales

Rediff.com16 Jan 2024

Buying one's dream home requires planning, funds, and these days, putting on an AI-enabled virtual reality (VR) headset. Realtors are increasingly providing customers an immersive experience, courtesy generative artificial intelligence (GenAI), mixed reality, and metaverse. For realty consultancy Anarock group, AI and machine learning (ML) are enabling predictive market analysis, facilitating virtual property tours, and improving property management through predictive maintenance.

Why So Much Hatred For English?

Why So Much Hatred For English?

Rediff.com21 Jul 2025

There is no guarantee that if we speak in only Indian languages, all our faults will be washed away and India will shine. Why then do they bully and belittle the English-speaking? asks Shyam G Menon.

'Ready To Launch 5 products In 18 Months'

'Ready To Launch 5 products In 18 Months'

Rediff.com5 Jun 2025

'We recently launched Yesintek in the immunology space.'

Maruti Suzuki unveils first electric SUV eVITARA

Maruti Suzuki unveils first electric SUV eVITARA

Rediff.com17 Jan 2025

Speaking at the unveiling of the model at the Auto Expo, held as part of the Bharat Mobility Show, Suzuki Motor Corporation representative director and president Toshihiro Suzuki said the electric SUV would be exported to various regions, including Europe and Japan. Suzuki Motor Corporation, which has around 58 per cent stake in Maruti Suzuki India, plans to make India a global production hub for the model.

'Illegal Gambling Sites Are National Security Threat'

'Illegal Gambling Sites Are National Security Threat'

Rediff.com2 Jun 2025

'Illegal gambling operators are systematically exploiting India's advertising and payment infrastructure, siphoning off crores of rupees from outside the country.'

Why You May Get An I-T Notice

Why You May Get An I-T Notice

Rediff.com17 Jun 2025

'Most tax notices arise not from wrongdoing, but from unintentional mismatch or ignorance.'

BYD's Sealion price reveal on Feb 17, rollout on March 7

BYD's Sealion price reveal on Feb 17, rollout on March 7

Rediff.com22 Jan 2025

Chinese electric carmaker BYD is focusing on launching vehicles in the Rs 25-45 lakh price range in India even as it continues to evaluate customer preferences and demand in more affordable segments, its Head of Electric Passenger Vehicles in India Rajeev Chauhan told Business Standard.

'India one of the attractive markets for AI-led solutions'

'India one of the attractive markets for AI-led solutions'

Rediff.com16 Apr 2025

'The country is a good test bed for enterprise adoption, but to scale rapidly, companies will need to look outside the country for customers.'

Tech disrupting traditional industries, warn biz leaders

Tech disrupting traditional industries, warn biz leaders

Rediff.com13 Feb 2025

Technology is rapidly reshaping industries that have long been rooted in tradition, driving a wave of innovation that is transforming everything from finance, banking, steel to manufacturing.

Messi's India return set to break records

Messi's India return set to break records

Rediff.com26 Mar 2025

Argentine football legend Lionel Messi will return to India in October to play an exhibition match in Kerala.

'Will Learning AI Help Me As An Entrepreneur?'

'Will Learning AI Help Me As An Entrepreneur?'

Rediff.com28 May 2025

Dr Ganesh Natarajan, a special guest on rediffGURUS, has been addressing questions from Rediff readers, about how to grow professionally, how women can achieve leadership roles in Indian companies, and what it takes to succeed as an entrepreneur.

Tighter norms, rising compliance failures driving scrutiny for startups

Tighter norms, rising compliance failures driving scrutiny for startups

Rediff.com24 Apr 2025

Anmol Singh Jaggi and Puneet Singh Jaggi, once hailed as rising stars in India's clean energy sector, are now facing serious regulatory action.

Trent's net profit jumps 34% in Q3

Trent's net profit jumps 34% in Q3

Rediff.com6 Feb 2025

Tata group retail firm Trent Ltd reported a 34 percent increase in consolidated net profit to Rs 496.54 crore in the December quarter, helped by the expansion of the store network and increase in attractive value propositions. The company's consolidated revenue from operations grew 34.32 per cent to Rs 4,656.56 crore during the quarter under review. Trent is also pursuing store portfolio optimization, which involves upgrading or consolidating smaller footprint stores with newer stores in more attractive micro markets.